DX 5300/DX 5500 Digital Video Recording System User’s Manual P/N:300AAB3B MADE IN TAIWAN
AVerMedia DX5300 / DX5500 User’s Manual xiii Manual Conventions The following conventions are used throughout this manual. Type Stands for Example
Chapter 4 Using the System 88 Click Save to select a storage device. Select a storage device. The log will be saved as a text file. Click Clear t
AVerMedia DX5300 / DX5500 User’s Manual 89 Chapter 5 Using Remote Program Before you use WebCam, please make sure that this function is enabled. Cli
Chapter 5 Using Remote Program 90 the security authentication is safe. 5.1 Using WebCam After connecting to the surveillance server from the r
AVerMedia DX5300 / DX5500 User’s Manual 91 The screens in the browser show the allowed channels for remote monitoring. Users can monitor up to 16 c
Chapter 5 Using Remote Program 92 5.1.1 Using WebCam Controller Here is the introduction of functional buttons of the WebCam controller. 1.
AVerMedia DX5300 / DX5500 User’s Manual 93 3. Full screen. Click to display full screen. Move the cursor to the screen and right click to return
Chapter 5 Using Remote Program 94 10. Auto pan path group. After setting up Preset position numbers from the server, you can enable the auto pan
AVerMedia DX5300 / DX5500 User’s Manual 95 2. Click the Remote Manager button. 3. Select a setup language and then click OK. 4. Click the Next to
Chapter 5 Using Remote Program 96 6. Choose the destination folder to install Remote Manager, or click Next to continue. 7. You can tick the box
AVerMedia DX5300 / DX5500 User’s Manual 97 After logging the system, the system will show a “Center Management” dialog. You need add a server bef
AVerMedia DX 5300/ DX 5500 User’s Manual ix LIMITED WARRANTY AVerMedia TECHNOLOGIES, Inc. warrants that this product to be free of defects resulting
Chapter 5 Using Remote Program 98 Select “DVR select” if there is more than 1 DVR unit, and then select a desired DVR from the drop-down list.
AVerMedia DX5300 / DX5500 User’s Manual 99 Before you connect to the DVR server from Remote Manager, please select “Enable Remote View service via
Chapter 5 Using Remote Program 100 Please assign camera numbers to share the remote monitoring task. For details, please refer to 3.6 Setting the
AVerMedia DX5300 / DX5500 User’s Manual 101 5.3.2 Configuring Remote Manager 1. Power Click this button to exit the Remote Manager. You will then
Chapter 5 Using Remote Program 102 2. Start Recording Enable the recording settings defined in the Schedule Recording section by clicking the b
AVerMedia DX5300 / DX5500 User’s Manual 103 A. Back Click to return to the main Remote Manage screen. B. User Management User Management safegu
Chapter 5 Using Remote Program 104 (B). Use the Add/Delete/Rename button to arrange the User field. To add a new user, click Add to name the user
AVerMedia DX5300 / DX5500 User’s Manual 105 (b) Minimum Space & Safety Quota Provide the minimum space and safety quota for hard disk recycl
Chapter 5 Using Remote Program 106 Safety Quota: Once the hard disk starts recycling, the system will not stop until the free space of the hard
AVerMedia DX5300 / DX5500 User’s Manual 107 Cancel to quit the setting. If the port number has been changed in server end, please delete the s
AVerMedia DX5300 / DX5500 User’s Manual x WHAT WE WILL AND WILL NOT PAY FOR We will pay labor and material expenses for covered items. However, we w
Chapter 5 Using Remote Program 108 Select “DVR select” if there is more than 1 DVR unit and then select a desired DVR from the drop-down list. Se
AVerMedia DX5300 / DX5500 User’s Manual 109 The listed servers and cameras in the drop-down lists are decided by the settings in each of the serve
Chapter 5 Using Remote Program 110 B. Click to confirm the chosen time schedule. A selected time schedule will appear on the blank box at the r
AVerMedia DX5300 / DX5500 User’s Manual 111 specified time schedule. (To have all cameras included during recording, select the All check box.) C
Chapter 5 Using Remote Program 112 H. Sensor Status The sensor status is viewed on the consequent window by clicking this button. I. Rela
AVerMedia DX5300 / DX5500 User’s Manual 113 J. Alarm Control It is available to choose the server and decide to enable or disable the correspondin
Chapter 5 Using Remote Program 114 Select a desired folder and check if there is a recording file in the folder. If there are recording files
AVerMedia DX5300 / DX5500 User’s Manual 115 Here are the descriptions of Playback Control Buttons. Pause: Stop playing the recording file Play: P
Chapter 5 Using Remote Program 116 Select a path and the system will use the recording time as the AVI file name. Click OK. After you export the
AVerMedia DX5300 / DX5500 User’s Manual 117 Select a file in the lower-left column and click to play the video. You can click to play the desir
AVerMedia DX5300 / DX5500 User’s Manual 1 Chapter 1 Installing Hardware Please follow the steps to install the hardware. 1.1 Hardware Recommendation
Chapter 5 Using Remote Program 118 Select a desired folder on the upper-left column and then select a video file on the lower left column. Select
AVerMedia DX5300 / DX5500 User’s Manual 119 Click / to size up / to size down the image. These buttons provide the function to adjust the focal
Chapter 5 Using Remote Program 120 B. Designate a channel … that is connected to the PTZ camera, and then customize the following settings: Pres
AVerMedia DX5300 / DX5500 User’s Manual 121 4. Set the stay time, rotation speed, and click the Save button. Here are the descriptions of each but
Chapter 5 Using Remote Program 122 Rotation Speed (deg/s) Using the left and right arrows, set the speed (5~255 deg/s) at which the camera rotate
AVerMedia DX5300 / DX5500 User’s Manual 123 Back to Main Menu Click here to return to the main menu. 6. Playback display mode You can monitor the c
Chapter 5 Using Remote Program 124 5.3.3 Using VNC You can use VNC (Virtual Network Computing) to remote setup the DVR server. Click to sho
AVerMedia DX5300 / DX5500 User’s Manual 125 For configuration setting details, please refer to Chapter 3 Configuring the System. Users cannot see t
Appendix A Registing Domain Names 126 Appendix A Registering Domain Names DDNS (Dynamic Domain Name Service) is a data query service mainly used
AVerMedia DX5300 / DX5500 User’s Manual 127 3. User Information Please provide the following user information, Host Name, Password, Email, Compa
Chapter 1 Installing Hardware 2 UPS (Uninterruptible Power Supply) Phoenixtec C series Uninterruptible Power Supply For the latest information, ple
Appendix B Image Verification 128 Appendix B Image Verification ImageVerify is a watermark-checking program to identify the validity of a saved im
AVerMedia DX5300 / DX5500 User’s Manual 129 This program can only verify uncompressed bmp image files. A. Verify image file. Click 'Verify Im
Appendix B Image Verification 130 (2) If the file is modified, a warning dialog appears. In the result box, the area that is being changed is highl
AVerMedia DX5300 / DX5500 User’s Manual 3 1.2 How to Install DX 5000 Series Hardware Before installing the video card, turn off the computer’s po
Chapter 1 Installing Hardware 4 4. Insert all the cards and fix them. It is important to fix the cards in sequence to avoid video transmission tr
AVerMedia DX5300 / DX5500 User’s Manual 5 6. Please insert one DOM cable connector to IDE0 slot on the motherboard. Insert the DOM to the middle sl
Chapter 1 Installing Hardware 6 When connecting cameras to BNC connectors, follow a numerical order indicated on the below figure to avoid transmis
AVerMedia DX5300 / DX5500 User’s Manual 7 1.2.2 Install DX 5500 System Before installing the video card, turn off the computer’s power, unplug t
Chapter 1 Installing Hardware 8 4. Connect the audio IO card with the IO connection cable. If you have purchased the 2nd IO card, please connect it
AVerMedia DX5300 / DX5500 User’s Manual 9 7. Please insert one DOM cable connector to IDE0 slot on the motherboard. Insert the DOM to the middle s
Chapter 1 Installing Hardware 10 8. Install the DOM as the IDE primary master and connect the power connector as the following picture marked. Swit
AVerMedia DX5300 / DX5500 User’s Manual 11 1.3 Connecting Cameras and TV-out Cable After you finish installing the cards, please connect the BNC
Chapter 1 Installing Hardware 12 1.4 Connecting External Sensors/Relays The I/O Audio card enables you to connect 4 sensor inputs and 3 relay out
AVerMedia DX5300 / DX5500 User’s Manual 13 Sensor Inputs You can attach external sensors such as infrared sensors, smoke detectors, proximity sensor
Chapter 1 Installing Hardware 14 Pin Signals and Specifications The pin signals and specifications for the external I/O Box and the D-type 15-pin co
AVerMedia DX5300 / DX5500 User’s Manual 15 C. CONTACT RATINGS Contact Arrangement 1 Form C (SPDT) max. Switch Power max. Switch voltage max. Switc
Chapter 1 Installing Hardware 16 to both POS and the digital surveillance system’s COM ports respectively as the following illustration.
AVerMedia DX5300 / DX5500 User’s Manual 17 1.6 First Time Initiation After the hardware installation, please power on the system. You‘ll see the fo
i FCC NOTICE This device has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. The
Chapter 1 Installing Hardware 18 2. The system will start to format and show the formatting status. 3. The system shows a “Select Language” screen.
AVerMedia DX5300 / DX5500 User’s Manual 19 5. Enter your serial number and click OK to continue. 6. You will see the DX5000 series Monitor Screen!
Chapter 1 Installing Hardware 20 1.7 Upgrading and Setting Up the Software The DOM (Disk on Module) contains the DX5000 series software. When you
AVerMedia DX5300 / DX5500 User’s Manual 21 3. The installation will remain 2 to 3 minutes. You will see the message as the right picture shows afte
Chapter 1 Installing Hardware 22 6. The system will start to format and show the formatting status. 7. After the formatting procedure is done, th
AVerMedia DX5300 / DX5500 User’s Manual 23 9. Enter your Serial No. and click OK to continue to install. 10. After finishing the installation, you
Chapter 2 Introducing DVR System 24 Chapter 2 Introducing DVR System Before you start running the DVR system, make sure your monitor support resolut
AVerMedia DX5300 / DX5500 User’s Manual 25 2.1 Functional Buttons on Monitor/Playback Screen The introductions of buttons on Monitor Screen are
Chapter 2 Introducing DVR System 26 2. Volume Drag the scroll bar to right / left to volume up / down. 3. Display Mode There are 5 display modes
AVerMedia DX5300 / DX5500 User’s Manual 27 6. Setup Click this button to configure System, Password, Camera, Recording, E-map, Network, Alarm, Sch
ii DISCLAIMER No warranty or representation, either expressed or implied, is made with respect to the contents of this documentation, its quality, pe
Chapter 2 Introducing DVR System 28 Both DX 5300 and DX 5500 are able to monitor both video and audio of a desired channel simultaneously. In a DX 50
AVerMedia DX5300 / DX5500 User’s Manual 29 14.Event Log Viewer Check all event logs by clicking this icon. The Event Log Viewer dialog will appear
Chapter 2 Introducing DVR System 30 16. Slider Drag the slider to go forward or backward through the video of a selected video recording. The slide
AVerMedia DX5300 / DX5500 User’s Manual 31 18. Select Play Date You can play an appointed recording by assigning a playing date. Click to select
Chapter 2 Introducing DVR System 32 C. Select the camera and time that you want to backup. D. You can select move, copy or delete the data. If you se
AVerMedia DX5300 / DX5500 User’s Manual 33 25. Print Click this button to print the current frame from the recorded video. Printing is available o
Chapter 3 Configuring the System 34 Chapter 3 Configuring the System When you configure the system for the first time, please enter the User I
AVerMedia DX5300 / DX5500 User’s Manual 35 A. DVR Name Enter the name of DVR in the blank. 16 letters will be the maximum for a name.
Chapter 3 Configuring the System 36 B. Frame rate setting The numbers 1-16 right to the scroll bars indicate the camera numbers. Select to
AVerMedia DX5300 / DX5500 User’s Manual 37 The larger the level, the smaller the recorded video size will be. The smaller the level, the higher the
iii TABLE OF CONTENTS PREFACE...iV Pac
Chapter 3 Configuring the System 38 Selecting multiple cameras will also increase system load. G. TV-out channel Select the cameras that you wan
AVerMedia DX5300 / DX5500 User’s Manual 39 Enable the WatchDog function to allow repeated system checks per minute to see if the system is functioni
Chapter 3 Configuring the System 40 3.2 Setting the Password Switch to Password tab to set up the password. The default system user is root. Ro
AVerMedia DX5300 / DX5500 User’s Manual 41 After using the default password to login the system, please change the password to your desired passwor
Chapter 3 Configuring the System 42 D. Setting Operator1-Operator 6 For remote surveillance settings, root can setup 6 operator users (operator 1
AVerMedia DX5300 / DX5500 User’s Manual 43 The following table illustrates the privileges of different kinds of users. 1. When root enables admin
Chapter 3 Configuring the System 44 2. When root enables administrator only, the privileges are below. Function Root Administrator Operator Setu
AVerMedia DX5300 / DX5500 User’s Manual 45 3. Below are privileges of Operator if you only enable Operator. Function Root Administrator Operator Se
Chapter 3 Configuring the System 46 4. Below are the privileges when Administrator and Operator are both disabled. Function Root Administrator O
AVerMedia DX5300 / DX5500 User’s Manual 47 3.3 Setting the Cameras Click Camera tab to configure video cameras and PTZ cameras. A. Camera Number C
v 4.1.1 Select the Split Display Mode... 70 4.1.2 Using Full Screen Display
Chapter 3 Configuring the System 48 C. Camera Name Enter a name for this camera. The maximum for a camera name is 32 bytes. D. Image Property Se
AVerMedia DX5300 / DX5500 User’s Manual 49 After you finish the above steps, repeat the same procedure to setup another PTZ camera until you finish
Chapter 3 Configuring the System 50 3.4. Setting Recording Click to switch to Recording tab. Follow the steps to set up recording cameras.
AVerMedia DX5300 / DX5500 User’s Manual 51 you can click Apply ALL button to apply the same recording type settings to all cameras. B. Recordi
Chapter 3 Configuring the System 52 Quality: You can adjust the recording quality. The higher the recording quality, the more hard disk space wil
AVerMedia DX5300 / DX5500 User’s Manual 53 Click Default to restore the factory default settings, or click Restore to reload the previous settings.
Chapter 3 Configuring the System 54 3.5 Setting E-Map Switch to E-Map to set up the settings. Follow the steps below to set the E-map. A. Enter
AVerMedia DX5300 / DX5500 User’s Manual 55 To delete the buttons, drag them back to the column where they were previously taken. C. Fill in the Co
Chapter 3 Configuring the System 56 3.6. Setting the Network Switch to Network tab to set up Network. Please follow the steps to set up the net
AVerMedia DX5300 / DX5500 User’s Manual 57 B. Network Service Enable RemoteView server via TCP/IP: Select this option to enable the RemoteView serv
AVerMedia DX 5300/ DX 5500 User’s Manual iv Preface Welcome to the realm of AVerMedia. AVerMedia DVR digital surveillance system, composed of one 32-
Chapter 3 Configuring the System 58 Bitrate control: You can control the outbound bandwidth of your network when you enable network. The system
AVerMedia DX5300 / DX5500 User’s Manual 59 3.7 Setting the Alarm Switch to Alarm tab to set up the alarm settings. Select the Enable check box to
Chapter 3 Configuring the System 60 Sensor: Assign the sensor and its condition to trigger the alarm. When the sensor’s condition changes to one
AVerMedia DX5300 / DX5500 User’s Manual 61 Recording Camera: Assign your desired cameras to record video automatically when an event has been detect
Chapter 3 Configuring the System 62 You can preview the voice message from the voice modem's speaker by clicking the Play button. Click Add
AVerMedia DX5300 / DX5500 User’s Manual 63 3.8 Setting the Schedule Switch to Schedule to set up the schedule settings. Please follow the steps to
Chapter 3 Configuring the System 64 disk. Click Network Device button, and the system will appear a dialog box to request for the backup path.
AVerMedia DX5300 / DX5500 User’s Manual 65 After you select a task, select a desired date from the upper calendar. Click to select the year/mont
Chapter 3 Configuring the System 66 Press a desired date button to set a 24-hour schedule as below. Click the same button to deselect the schedu
AVerMedia DX5300 / DX5500 User’s Manual 67 3.9 Setting the Printer Switch to Printer tab to set up the printer. From the Device drop-down list, ch
AVerMedia DX5300 / DX5500 User’s Manual vi Package Contents for DX 5300 AVerMedia DX 5300 digital surveillance system package includes the followin
Chapter 3 Configuring the System 68 3.10 Setting POS (Point of Sales) Some users may install POS (Point of Sales) to facilitate the sales manag
AVerMedia DX5300 / DX5500 User’s Manual 69 One DVR system supports up to 2 POS systems. The value of each item may vary according to POS manufacture
Chapter 4 Using the System 70 Chapter 4 Using the System 4.1 How to Monitor the Videos Please switch to Monitor Screen to monitor all channels
AVerMedia DX5300 / DX5500 User’s Manual 71 Click to split the screen into a 4-Cam split display. When the quantities of enabled cameras are more
Chapter 4 Using the System 72 Click button to split the screen into a 16-Cam split display. The system will display all cameras as the above pic
AVerMedia DX5300 / DX5500 User’s Manual 73 for the batch cycles in different spilt display modes. The camera ID icons turn green when the cycled cha
Chapter 4 Using the System 74 4.2.2 Playing the Videos Click to play the file. The selected button will then turn in red. You can use the play
AVerMedia DX5300 / DX5500 User’s Manual 75 the videos that were recorded during the appointed time. The blue bar of the selected button will turn in
Chapter 4 Using the System 76 Select a button from to see a desired E-map. When you click button, the icon turns red and the E-Map 1 will appe
AVerMedia DX5300 / DX5500 User’s Manual 77 Click the Camera ID that has been set to a PTZ camera. You will see a PTZ remote controller on the scree
AVerMedia DX 5300/ DX 5500 User’s Manual vii Package Contents for DX 5500 AVerMedia DX 5500 digital surveillance system package includes the followi
Chapter 4 Using the System 78 2. Focus in / Focus out: Click / to adjust the focus to produce a clear image 3. Direction buttons: You can u
AVerMedia DX5300 / DX5500 User’s Manual 79 4.5.1 Using Visual Search When you are under 1-Channel playback screen, you can use Visual Search to find
Chapter 4 Using the System 80 see the upper gray bar shows the date of the selected image. Click the desired screen to enter the “Searching by hou
AVerMedia DX5300 / DX5500 User’s Manual 81 When you are in “Searching by 4 minutes” mode, you will find the system showing the first frame in every
Chapter 4 Using the System 82 When you search video by every 16 seconds, the system will record a frame every 16 second. There are 15 pictures on
AVerMedia DX5300 / DX5500 User’s Manual 83 When you search video by every second, the system will record a frame every second. There are 16 picture
Chapter 4 Using the System 84 4.5.2 Using Event Search Click to use Event Search. The system will appear a screen for Event Search. Select a de
AVerMedia DX5300 / DX5500 User’s Manual 85 4.5.3 Using Intelligent Search The system provides a smart way, Intelligent Search, to search events. On
Chapter 4 Using the System 86 4.6 Checking Alarm Status The icon turns purple when the alarm is triggered. Click to view the camera and alar
AVerMedia DX5300 / DX5500 User’s Manual 87 4.7 Checking History Log Click to see the History Log screen. The icon turns purple when you click th
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